# Plans and add-ons

> The plans and add-on credits on the Credits page, how to pay, how a purchase is confirmed, and what renews — nothing does on its own.

Open **Credits** in the sidebar to see the plans and add-ons on offer, with their prices.

## Plans

Each plan card shows its name, the credits it gives for its period, how many of your makes can run at once, and its extras — such as a place nearer the front of the line when Studio is busy. Under each plan, the page shows roughly what its credits make (pictures, seconds of video, seconds of Optic) at the usual settings.

- A plan lasts 30 days. **Nothing renews on its own** — you pay for each period yourself.
- A few days before your plan ends, the Credits page reminds you.
- Buying your plan again adds a period after the current one; a higher plan starts as soon as it is paid; a lower plan starts after the plans you have paid for end.

## Add-on credits

Add-ons are extra credits on top of a plan: *"Add-on credits come with a plan — choose a plan first, then add more any time while it runs."* They stay usable for 365 days.

## Paying

1. Choose a plan or an add-on and press **Pay with USDT (TRON)**.
2. The payment page opens. Pay there.
3. Come back to ROUTIX. The Credits page follows your payment until it is done — *"Payment seen — confirming on the network"*, *"Payment received — adding your credits"*, then *"Done — … credits added"*.

Payments on the network can take a while to confirm; *"Check again"* looks for an update. If the payment window closes or the payment fails, nothing is charged. If less than the price arrives, no credits are added — [contact us](https://routix.studio/help/account/contact-us) with the time of your payment.

ROUTIX does not take card payments, and your wallet's keys never reach ROUTIX.

## Your purchases

**Your purchases** on the Credits page lists your latest purchases and where each stands.

## Refunds of purchases

Purchases are final. Credits you buy are never refunded — they are for use inside ROUTIX — and a payment in cryptocurrency is never refunded. A payment becomes credits in your balance as soon as it is confirmed: ROUTIX keeps no money for you, only your credits. The Credits page says it in one line: *"Purchases are final — no refunds."*

That is about what you buy. When something you asked for is not made, the credits held for it come back to your balance on their own, to use again — see [How credits work](https://routix.studio/help/credits/how-credits-work). The [Terms of Service](https://routix.studio/help/policies/terms-of-service) cover purchases in full.

Credits are bought by adults: if you are under 18, a parent or guardian makes the purchase.

## Frequently asked questions

### Purchases are paused — why?

At times the Credits page says *"Purchases are paused right now, so nothing can be bought or charged."* Try again later.

### I paid but my credits have not arrived.

Stay on the Credits page or come back to it: it keeps checking. If it still waits after a long time, [contact us](https://routix.studio/help/account/contact-us) with the time of your payment.

Source: https://routix.studio/help/credits/plans-and-add-ons · Updated 2026-10-24