# Contact us

> How to reach ROUTIX for help with your account, a purchase, a run that went wrong, privacy, or a legal matter.

Most answers are in this Help Center — search at the top of the page. When you need a person, write to us.

| For | Write to |
| --- | --- |
| Help with ROUTIX, your account or a purchase | support@routix.studio |
| Your privacy and your data | support@routix.studio |
| Legal matters and copyright notices | support@routix.studio |

Inside ROUTIX, **Get help** in your picture's menu opens an email to us too.

## Help us help you

Write from the email address of your ROUTIX account and include:

- what you were doing and on which page;
- what you saw — the exact words on the screen help most;
- when it happened, and on which device and browser;
- for a purchase, the time you paid.

Never send us your Google password or your wallet's keys — we will never ask for them.

## Who we are

ROUTIX is made and run by the ROUTIX team. Your agreement is with ROUTIX, as the [Terms of Service](https://routix.studio/help/policies/terms-of-service) say.

Source: https://routix.studio/help/account/contact-us · Updated 2026-10-24